What the Dentist’s Chair Can Teach Us About Leadership

What can a trip to the dentist teach us about leadership? A lot, it turns out. In this blog post, we explore how creating psychological safety—just like a great pediatric dental team does—can boost motivation, trust, and performance at work. Learn why safety and healthy conflict go hand-in-hand, and how vulnerability and structure help teams align (even when they disagree). If you’re ready to build a culture where people feel energized, engaged, and empowered to speak up, this one’s for you.

Open the Door and Expose Toxic Workplace Cultures

Last week I had the absolute pleasure of attending NASHRM’S 2024 Spring Workshop supporting my team member Lorrie Coffey. She gave an energizing presentation on Handling Toxicity in the Workplace, complete with getting knocked upside the head with a Horizon Point lightbulb stress ball. So, what does a toxic workplace look like? Let’s open the door and expose toxic workplace cultures. Lorrie started off by giving the definition of toxic and said that it’s an extremely harsh, malicious or harmful quality. She went on to give examples from social media of people talking about their current workplaces. One employee said,

Braving Trust and Vulnerability

As we just celebrated Martin Luther King, Jr. Day, I found myself thinking of what made him a good leader. He led with his values always in the forefront of his actions, his values drove everything he did. He was a servant leader, who believed in developing and empowering others, and he was a transformational leader, who had a big vision, shared that vision and challenged others to see the potential of that vision, and fought hard for change.  He was a successful leader because he built trust and followed through with action. Brené Brown says that “trust isn’t built

SPECIAL FEATURE: July Leadership Development Carnival

We are thrilled to be hosting the July Leadership Development Carnival. We participate monthly and find it is always filled with great insight for leaders to read and share. Communication Psychological Safety: Pro Tips for Leaders As a leader, how intentional are you about creating psychological safety for your team? Check out these tips from the experts to help you build rapport and increase communication with your team. — Jennifer Miller (@JenniferVMiller) The Power of & Conflict itself is born from a perspective that we must make either-or decisions; that we can’t have more than one option; that two different

How to conduct an effective one-on-one meeting

I’ve been experimenting with the Ink and Volt One On One Pad to help me organize my thoughts.  I organize around these 4 four pillars:  I use our Insightly software to refresh my memory on what everyone has going on with the first two (the software calls these “Projects” and “Opportunities”) before the meeting. I record these things on the Ink and Volt pad.  I also take a look at each person’s task list in Insightly before the meeting.  Doing this always makes me keenly aware of how on top of it everyone on our team is.  They are always